Financial Crimes Analyst

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time
About the Role

In this exciting opportunity, you will have the chance to leverage your expertise in fraud prevention and risk management to drive business growth and protect Shopee's users. As a User Fraud Quality Analyst, you will be responsible for ensuring the integrity of our anti-fraud program and identifying opportunities for improvement.

Main Responsibilities
  1. Conduct regular quality checks on fraud prevention agents' performance and provide coaching to agents based on quality assessment results.
  2. Perform in-depth testing of fraud processes and systems to identify deficiencies or areas for improvement.
  3. Develop and deliver training programs to employees across the organization to raise awareness and understanding of fraud policies, procedures, and regulatory requirements.
  4. Collaborate with fraud and risk teams to identify process inefficiencies and propose enhancements to streamline anti-fraud operations.
  5. Stay updated with relevant fraud MOs, regulations, and industry trends to ensure Shopee's anti-fraud program remains compliant.
Key Skills
  • Bachelor's degree in finance, business, or a related field (or equivalent work experience).
  • Knowledge of anti-fraud compliance frameworks, risk assessment methodologies, and anti-fraud systems.
  • Excellent analytical and problem-solving skills with the ability to identify patterns, trends, and anomalies in data.
  • Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
  • Ability to work independently and prioritize tasks to meet deadlines.


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