Social Media Engagement Expert

6 days ago


Seri Kembangan, Selangor, Malaysia GBR Health & Beauty Full time
Job Requirements:

To succeed in this role as a Customer Service Executive at GBR Health & Beauty, you must possess the following qualities and qualifications:

Key Qualifications:

  • A minimum of 1-2 years of experience in customer service, preferably in an e-commerce or retail environment.
  • Relevant work experience may be considered in lieu of formal education.
  • Experience in handling inquiries on social media platforms (Instagram, Facebook, TikTok) and marketplace platforms (Shopee, Lazada, TikTok Shop) is advantageous.
  • Strong written and verbal communication skills with the ability to communicate clearly and professionally.
  • Proficiency in using social media and marketplace platforms for customer engagement.
  • Knowledge of customer service software and tools is beneficial.
  • Excellent problem-solving and conflict resolution skills with the ability to manage multiple inquiries simultaneously and prioritize tasks efficiently.

About Us:

GBR Health & Beauty is a dynamic company that values exceptional customer service. We are committed to providing a positive brand presence through our social media channels and ensuring customer satisfaction through efficient issue resolution.



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