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Team Head, Global Operations
2 weeks ago
Job Title: Team Head, Global Operations
About the Role:
We are seeking a seasoned Team Head, Global Operations to lead our Loan Administration and Payments team. As a highly experienced professional, you will be responsible for driving the team's performance, ensuring compliance with regulatory requirements, and identifying areas for improvement.
Key Responsibilities:
- Lead a team of global operations professionals, responsible for processing transactions, managing workloads, and meeting productivity standards.
- Develop and implement effective processes and procedures to improve productivity, accuracy, and efficiency.
- Collaborate with cross-functional teams to drive business growth, enhance customer satisfaction, and reduce operational risk.
- Ensure compliance with regulatory requirements, maintaining up-to-date knowledge of industry trends and best practices.
- Lead by example, demonstrating excellent leadership skills, communication, and analytical abilities.
Requirements:
- Minimum 5-10 years of experience in global operations, with a proven track record of leading high-performing teams.
- Strong leadership skills, with the ability to motivate, coach, and develop team members.
- Excellent communication, analytical, and problem-solving skills.
- Familiarity with business principles, operating guidelines, and standard rules.
- Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.
About Us:
Commerz Global Service Solutions is a leading provider of financial services, dedicated to delivering exceptional customer experiences through our innovative products and solutions.
