Online Content Compliance Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

Cognizant is looking for a detail-oriented Online Content Compliance Specialist to review user-generated content and editorial-generated content to ensure compliance with client policies and guidelines.

This role requires strong analytical and problem-solving skills, as well as the ability to work in a fast-paced environment.

Responsibilities:
  1. Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.
  2. Review reported content within agreed turnaround times and standards of quality.
  3. Recognize trends and patterns, and escalate issues outside of the established policies.
  4. Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.
Requirements:
  1. Ability to learn to work with customer internal tools.
  2. Maintain a high degree of confidentiality while meeting strict deadlines.
  3. Willingness to work in a 24x7 environment.
  4. Ability to perform in adverse situations.


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