IT Support Professional

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia UNIT4 NV Full time

As an IT Support Consultant, you will play a critical role in providing exceptional customer service to our clients. You will be responsible for processing and resolving technical issues, as well as collaborating with cross-functional teams to ensure seamless support experiences.

About Us

We're a dynamic and innovative company that's committed to empowering people in service organizations. Our solutions are designed to work for people, not just businesses.

Job Description

Your key responsibilities will include:

  • Processing and resolving technical cases, incidents, and service requests;
  • Collaborating with the Application Support team to resolve complex issues;
  • Providing proactive support to identify potential escalation risks and coordinating additional resources when necessary.
What We're Looking For
  • Motivated and enthusiastic individuals who enjoy learning and exploring new technologies;
  • Proficiency in both English and Dutch languages;
  • Candidate with excellent communication and interpersonal skills.


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