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Manager of IT Infrastructure

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mayland Group of Company Full time

We are looking for a seasoned IT Infrastructure Manager to lead our company's IT operation, infrastructure, and support services. This role involves setting up IT resources for new employees, managing IT infrastructure, monitoring network performance, and ensuring overall system availability.

The ideal candidate will have a strong background in IT operations, network administration, storage systems, and software management.

Key Responsibilities:

  • Develop and implement strategies for IT infrastructure management.
  • Ensure high availability and optimal performance of IT systems.
  • Monitor and troubleshoot network and system performance issues, minimizing downtime.
  • Establish best practices for cybersecurity, data protection, and disaster recovery planning.

User & System Management:

  • Configure and manage IT equipment for new employees.
  • Create and manage company email accounts and access permissions.
  • Provide technical support and training to employees to ensure efficient use of IT resources.
  • Manage hardware and software inventory to ensure accurate asset tracking.
  • Maintain an inventory of IT assets and plan for timely upgrades or replacements.

Server & Applications:

  • Collaborate with the team to implement and maintain software applications.
  • Verify data backup and restore processes to ensure data integrity.
  • Escalate complex server/application issues to vendors/suppliers.
  • Ensure software licenses, subscriptions, and server configurations are current and compliant with company policies.
  • Develop and implement IT policies, procedures, and best practices.
  • Ensure compliance with industry standards and data protection regulations.
  • Work with vendors and service providers for IT procurement and support.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT management, IT operations, infrastructure management, system administration, and network administration.
  • Strong knowledge of networking, storage systems, servers, and IT security.
  • Able to diagnose and resolve technical issues efficiently.
  • Excellent collaboration and communication skills.