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Business Process Improvement Coordinator

2 weeks ago

Johor Bahru, Johor, Malaysia TalentSpotHub Management Consulting Full time

TalentSpotHub Management Consulting is seeking a skilled Business Process Improvement Coordinator to support our sales team in Johor Bahru, Malaysia.

About the Role

In this role, you will be responsible for identifying gaps in tools and processes, proposing enhancements, and documenting workflows to improve sales efficiency and activity.

  • Main Responsibilities:
  • Process Improvement: Identify gaps in tools and processes, propose enhancements, and document workflows.
  • Administrative Support: Manage local office operations, quotation creation, purchase order processing, and RFP submissions.
  • Sales Operations: Support the field sales team with daily tasks, troubleshoot issues, and reinforce best practices.
  • CRM Management: Maintain data quality in the CRM system by monitoring new leads, contacts, opportunities, and accounts.
Requirements

To succeed in this role, you should have excellent verbal and written communication skills, strong computer proficiency, and proven ability to manage time and deliver results independently.