Quality Management Specialist
7 days ago
We are looking for an experienced Quality Assurance Executive to join our team at Barkath Group in Bukit Minyak. The successful candidate will be responsible for managing the Quality Assurance Department to ensure efficiency, productivity, and employee satisfaction while aligning with organizational goals.
Main Responsibilities- Conduct regular inspections and audits of raw materials, production processes, and finished products to ensure adherence to quality standards and regulatory requirements.
- Effectively communicate policies and procedures to subordinates and related personnel to enable them to execute their duties responsibly.
- Monitor critical control points (CCPs) and process parameters to identify deviations and implement corrective actions in accordance with Hazard Analysis and Critical Control Points (HACCP) principles.
- Evaluate and ensure compliance with Good Manufacturing Practices (GMP), HACCP, and Food Safety System Certification (FSSC) procedures, recording and updating all documents as necessary.
- Maintain accurate records of inspection results, test data, and quality control documentation, ensuring traceability and compliance with regulatory agencies.
- Supervise and manage employees in the factory to meet Occupational Safety and Health Administration (OSHA), Factory and Machinery Act (F&M act), and other statutory requirements, including certification bodies like HALAL, ISO, or HACCP when applicable.
- Investigate customer complaints, non-conformances, and quality incidents, conducting root cause analysis and implementing corrective and preventive actions (CAPAs) to prevent recurrence.
- Collaborate with cross-functional teams, including production, engineering, and procurement, to address quality issues, optimize processes, and implement process improvements.
- Develop and update quality control procedures, work instructions, and standard operating procedures (SOPs) to reflect best practices, regulatory changes, and industry standards.
- Ensure that all artworks of packing materials are updated according to regulatory changes.
- Participate in internal and external audits, providing documentation, data analysis, and corrective action plans as required by regulatory agencies, customers, or third-party certification bodies.
- Manage training for related personnel (quality and production team) on quality control procedures, food safety practices, and regulatory compliance requirements to ensure awareness and competency.
- Handle, collect, and receive any certificates and licenses hardcopy applications from authority bodies.
- Address product queries and customer complaints regarding the company's products within a 24-hour time frame.
- Liaise with external labs on quality testing such as microbial swabs, nutritional analysis, microbiological analysis, air quality, water quality, and other tests required by the company's standards.
- Provide guidance on quality assurance and quality control activities.
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