Supply Chain Customer Support

21 hours ago


Petaling Jaya, Selangor, Malaysia Remy Cointreau Full time
Supply Chain Customer Support

We are seeking a highly motivated Supply Chain Customer Support professional to join our team in Petaling Jaya, Malaysia.

About the Role:

  • This position is responsible for providing exceptional customer service to customers while managing order-related issues and coordinating with internal teams to resolve customer complaints.

Key Responsibilities:

  • Process customer orders and manage order-related issues in a timely and efficient manner.
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
  • Develop and implement strategies to reduce order fulfillment errors and improve order processing efficiency.
  • Provide training and support to new team members as needed.
Qualifications
  • Bachelor's Degree or equivalent.
  • Minimum 3 years of experience in supply chain customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Fluent in local language and intermediate in English.
Additional Information

We offer a competitive salary and benefits package, including medical insurance and opportunities for growth within the company.



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