Supply Chain Customer Support
23 hours ago
We are seeking a highly motivated Supply Chain Customer Support professional to join our team in Petaling Jaya, Malaysia.
About the Role:
- This position is responsible for providing exceptional customer service to customers while managing order-related issues and coordinating with internal teams to resolve customer complaints.
Key Responsibilities:
- Process customer orders and manage order-related issues in a timely and efficient manner.
- Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
- Develop and implement strategies to reduce order fulfillment errors and improve order processing efficiency.
- Provide training and support to new team members as needed.
- Bachelor's Degree or equivalent.
- Minimum 3 years of experience in supply chain customer support or a related field.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Fluent in local language and intermediate in English.
We offer a competitive salary and benefits package, including medical insurance and opportunities for growth within the company.
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