Account Management Professional

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time 4,500 - 4,800 per month

About the Position

Growthfn is seeking a highly skilled and motivated individual to fill the position of Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and order management.

Key Responsibilities

Customer Support

  • Respond to customer inquiries and concerns via phone, email, or live chat.
  • Provide product and service information to customers.
  • Resolve customer complaints or escalate issues to senior team members.

Order and Account Management

  • Process customer orders, modifications, and cancellations.
  • Manage customer accounts, including password resets and profile updates.

Problem-Solving

  • Identify and resolve customer issues efficiently.
  • Offer proactive solutions to enhance customer satisfaction.

Estimated Salary: $40,000 - $55,000 per year

Our company values:

  • Customer satisfaction and loyalty
  • Teamwork and collaboration
  • Innovation and continuous improvement


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