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Process Improvement Specialist

2 weeks ago


Klang Municipal Council, Malaysia C.H. Robinson Full time

Job Overview

C.H. Robinson is a leading global logistics company seeking a highly skilled Process Improvement Specialist to join our Global Forwarding division. This role will be responsible for driving continuous improvement initiatives to meet operational standards, measuring performance, and developing branch improvement plans.

About the Role

The ideal candidate will have a strong understanding of process analysis and improvement methodologies, with the ability to collaborate across functional and geographical boundaries to achieve results. Key responsibilities will include auditing operational branch employees, creating structured plans to develop new hires, and leveraging analytics to identify quality issues and opportunities.

Key Skills and Qualifications

  • Bachelor's degree from an accredited college or university
  • Minimum 5 years of industry experience or equivalent knowledge
  • Strong modal product knowledge
  • Ability to create strong working relationships with all organizational teams
  • Values a diverse and inclusive work environment

Benefits

  • EPF contribution 15%
  • Group Health Insurance
  • Flexible Benefit (Dental treatment or Optical purchase)
  • Birthday Leave