Norwegian Customer Care Associate in Crete

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time
**About the Role**

We are seeking a highly motivated Norwegian-speaking Customer Care Associate to join our team in Crete. As a key point of contact for customer inquiries, you will provide exceptional support through various communication channels, ensuring seamless experiences for our customers.

The Perfect Candidate

  • Fluent in Norwegian with excellent verbal and written skills
  • Strong communication and problem-solving abilities
  • Experience in retail or e-commerce is a plus

About Us

Zalando is Europe's leading online fashion platform, dedicated to sustainability and diversity. Our vibrant team is passionate about delivering outstanding customer experiences. We offer competitive salaries, comprehensive relocation support, and opportunities for growth and development in a multicultural environment.

Key Responsibilities

  • Manage customer inquiries via phone calls, emails, and chats
  • Provide timely and professional responses to customer requests
  • Collaborate with colleagues to resolve complex issues


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