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Administrative Support Professional

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Elsa Talent Solutions Sdn. Bhd. Full time
Job Overview:

We are seeking a highly organized and detail-oriented Administrative Support Professional to join our team at Elsa Talent Solutions Sdn. Bhd. As the first point of contact for visitors and callers, this role requires excellent communication skills, a positive demeanor, and the ability to multitask in a dynamic environment.

Key Responsibilities:
  • Client Interaction
    • Greet and welcome clients, visitors, and guests in a courteous and professional manner.
    • Provide information and assistance to clients as needed.
  • Office Management
    • Book and manage meeting rooms, ensuring they are prepared for scheduled meetings.
    • Arrange and coordinate courier services for document and package deliveries.
    • Maintain the reception area, keeping it clean, organized, and presentable at all times.
  • Communication Handling
    • Answer incoming phone calls promptly and professionally.
    • Forward and route phone calls to the appropriate departments or personnel.
    • Screen and manage phone calls to ensure effective communication flow.
  • Document Management
    • Sort, organize, and distribute incoming documents and mail.
    • Assist with filing and maintaining electronic and physical records.
  • Administrative Support
    • Provide general administrative support to the office as required.
    • Assist with scheduling appointments and managing calendars.
Qualifications and Skills:
  • Education:
    • Minimum of SPM (Sijil Pelajaran Malaysia) required, diploma or degree preferred.
  • Experience:
    • Proven experience as a receptionist, administrative assistant, or similar role.
    • Experience in the oil and gas industry is a plus.
  • Skills:
    • Excellent verbal and written communication skills in Bahasa Malaysia and English.
    • Strong organizational and multitasking abilities.
    • Proficient in using office software (e.g., Microsoft Office)
    • Professional demeanor and a positive attitude.
  • Personal Attributes:
    • A friendly, presentable, and approachable personality.
    • Detail-oriented with a high level of accuracy.
    • Ability to work independently and as part of a team.