Executive Underwriter

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full time

At Zurich, we are seeking an Executive Underwriter to join our team. As a key member of our underwriting department, you will be responsible for providing underwriting guidance and support to foreign Property Casualty Underwriters in the correct interpretation & application of country/regional underwriting practices and procedures.

Key Accountabilities
  • Advise on wording and coverage thereby facilitating application of best practice and appropriate management of any risks associated with writing country/regional covers under foreign global programs.
  • Seeks advice and agreement where appropriate from the Receive underwriter and/or Technical Underwriting on more complex and specific coverage requests received prior to service delivery.
  • Take responsibility for the issuance of local policies, ensuring you correctly and closely follow instructions received from the foreign Service Specialist.
  • Complete in accordance with internal and external guidelines, stipulated time frames and quality thresholds.
  • Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting.
  • Recognize potential cross sell opportunities. Generate interest with intermediaries and customers, actively ensuring that interested parties are directed to the appropriate Underwriting teams.
  • Is able to identify areas in need of continuous improvement and suggest solutions to these areas.
  • Acts as the local contact person for the customers and brokers in respect of services provided by the worldwide network. Work in close association with Service Specialists & Underwriters to deliver according to the customer expectations.
  • Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.
  • Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.
  • Maintains a close contact with Technical Underwriting and refers any exceptional requests with recommendations.
  • Implements and administers international received policies within expected quality & timeline requirements.
  • Interprets instructions, checking for accuracy and correctness, performing quality checks as appropriate.
  • Ensures the policy document, invoice and binder is accurate and in line with both Property Casualty and domestic underwriting & financial principles.
  • Update local systems maintaining data quality and integrity.
  • Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality.
  • Attends internal and external meetings and monitors service relevant business decisions made at meetings to ensure each decision is acted upon in accordance with the outcome of the meeting.
  • Work independently to handle the daily work and tasks of a Receive contract with medium complexity, with only occasional support of a more senior colleague and/or underwriter.
  • Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.
Job Qualifications Required:
  • Bachelors Degree and 2 or more years of experience in the Underwriting area or other insurance area
  • OR
  • High School Diploma or Equivalent and 4 or more years of experience in the Underwriting area or other insurance area
Preferred:
  • Knowledge of the US insurance industry and the legal and regulatory environment
  • Strong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines
  • Strong negotiation and sales skills
  • Fluent in language/s other than English
  • Strong verbal and written communication skills
  • Strong relationship building skills
  • Needs analysis experience
  • Microsoft Office skills
Business Accountabilities
  • Allocate work and provide coaching and guidance to a team to enable the effective delivery of underwriting decisions.
  • Carry out tasks, such as the preparation of documentation, to support the implementation of short-term defined scope projects to time and quality standards.
  • Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
  • Collect evidence from well established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
  • Monitor underwriting processes in order to provide status updates and identify opportunities for improvement.
  • Provide clear explanations for underwriting decisions, sharing relevant technical information to build and maintain relationships with customers/distributors.
  • Resolve operational day-to-day problems referred from other functions of the business, ensuring an efficient and high-quality service is extended to all distributors and customers.

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