Data Backup Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lenovo Full time
Job Description

We are Lenovo, a global technology leader committed to delivering Smarter Technology for All. As a leading provider of innovative devices, infrastructure, software, solutions, and services, we empower customers to achieve more with our cutting-edge products.

This role is focused on supporting the backup operation of client networks, ensuring the integrity and availability of critical data. The successful candidate will be responsible for administering backup and restoration processes, troubleshooting issues, and implementing new projects.

Key Responsibilities:

  • Administer backup and restoration using various applications, including TSM, Netbackup, Networker, Data Protector, Backup Exec, and VEAAM Backup.
  • Monitor scheduled backup jobs and troubleshoot issues to ensure success or take remedial action for missed and failed backup jobs.
  • Collaborate with the Backup and Restoration Team to resolve platform-specific issues (Oracle, SQL Server, Windows, VMware, and UNIX servers).
  • Maintain and update documentation, including daily and weekly backup reports, and create incident and change request tickets via ITSM Remedy.
  • Provide 24x7 rotating on-call support and work during off-peak hours on system activities, such as patching, upgrades, and server shutdowns.
  • Review and update business SLA documents and participate in annual systems DR drill activities.


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