Digital Process Improvement Lead
4 days ago
We are seeking a seasoned Senior Business Analyst to join our team in a key leadership role. As a critical member of our Underwriting Division, you will be responsible for developing and implementing business solutions to drive efficiency and improve business outcomes.
The ideal candidate will possess a proven track record in business analyst responsibilities, operational excellence, and project management, with a strong focus on delivering exceptional results.
Responsibilities:
- Develop and maintain relationships with stakeholders to gather business requirements and analyze business processes.
- Lead project resource planning, design, and implementation of business requirements and system modifications.
- Communicate project progress and outcomes to key stakeholders.
- Conduct pre- and post-delivery quality control to ensure high-quality project delivery.
- Assume overall project management responsibilities, including project and resource planning.
- Apply various delivery methodologies, including Agile, Waterfall, and Lean/Six Sigma.
Requirements:
Required:
- Bachelor's degree in business administration/business analytics/Information Technology/Computer Science/Data analytics.
- 4 to 5 or more years of experience in a business analyst role, process improvement, data analyst or similar capacity.
- Proven experience in relationship management, business analysis, process improvement, and project management within a corporate environment.
- Experience working in business processes and re-engineering, including simplification, digitalization, and automation implementations.
- Experience in new product and new distribution channel implementation.
- Proficiency in business process modeling, analysis tools, and methodologies.
- Delivered projects using methodologies such as Agile and Waterfall.
Benefits and Culture
Zurich Australian Insurance Ltd. is committed to fostering a culture that values creativity, innovation, and teamwork. We offer a comprehensive benefits package, including competitive salary, performance-based bonuses, and opportunities for career advancement.
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