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Business Intelligence Analyst
2 weeks ago
We are seeking a highly motivated and analytical individual to join our team as a Business Intelligence Analyst. In this role, you will be responsible for driving business growth through data-driven insights and recommendations.
Key Responsibilities:
- Support team in managing complex customer queries, build hypothesis and bring prompt resolution with data support and effective communication.
- Work closely with Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines.
- Create an environment to encourage solution mindset and leverage best practices.
- Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client satisfaction scores.
About the Role:
This is an exciting opportunity to work with a world-leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. As a Business Intelligence Analyst, you will play a critical role in driving business outcomes and contributing to the company's success.
