Collections Performance Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

Team Lead Role:

We are seeking an experienced team lead to join our collections team. The ideal candidate will have at least 5 years of experience in leading a collections team in banking or non-banking related industry.

Key Responsibilities:

  • Leading a team of 3 to 5 members, including day-to-day supervisory roles such as reviewing and reporting on account insights.
  • Driving collections performance of the assigned DCAs to achieve Bank's annual target.
  • Serving as the interim person-in-command in the absence of Unit Head to ensure smooth running of day-to-day operations.
  • Maintaining strict compliance with BNM guidelines and internal policies/procedures of the Bank.

Requirements:

  • Malaysian citizen.
  • Bachelor's Degree in Business Management, Communications, Accounting or related field.
  • At least 5 years of experience in leading a collections team in banking or non-banking related industry.


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