Collections Performance Expert
4 days ago
Team Lead Role:
We are seeking an experienced team lead to join our collections team. The ideal candidate will have at least 5 years of experience in leading a collections team in banking or non-banking related industry.
Key Responsibilities:
- Leading a team of 3 to 5 members, including day-to-day supervisory roles such as reviewing and reporting on account insights.
- Driving collections performance of the assigned DCAs to achieve Bank's annual target.
- Serving as the interim person-in-command in the absence of Unit Head to ensure smooth running of day-to-day operations.
- Maintaining strict compliance with BNM guidelines and internal policies/procedures of the Bank.
Requirements:
- Malaysian citizen.
- Bachelor's Degree in Business Management, Communications, Accounting or related field.
- At least 5 years of experience in leading a collections team in banking or non-banking related industry.
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