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Customer Support Professional

3 weeks ago

Petaling Jaya, Selangor, Malaysia SupportYourApp Full time

We are seeking a passionate and skilled Customer Support Professional to join our team at SupportYourApp. As a customer-facing representative, you will be responsible for providing exceptional support to our clients through various communication channels.

The ideal candidate will possess native-level proficiency in Chinese and English, with a strong analytical mindset and excellent problem-solving skills. At least 6 months of experience in a customer support role is required, with a proven track record of delivering top-notch service and meeting team KPIs.

In this role, you will have the opportunity to work with cutting-edge technology, build positive relationships with customers, and continuously improve your skills in a dynamic environment. If you are motivated by challenges and thrive in a multicultural setting, we encourage you to apply for this exciting position.

  • Provide exceptional customer support via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs