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Insurance Claims Manager
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The Senior Manager, Customer Promise-Medical Reimbursement is responsible for managing an efficient and effective Claims team. This role requires a thorough knowledge of insurance products and operational processes to ensure customer enquiries are resolved in accordance with agreed service levels.
The incumbent will participate actively in delivering cost containment and ensuring genuine claims are paid expediently. This position requires active involvement in managing medical claims costs down through dialogues, discussions, educations, training, communications with stakeholders such as policyholders, agents, hospitals administrators, doctors, etc.
