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IT Network Support Specialist

2 weeks ago

Butterworth, Penang, Malaysia Agensi Pekerjaan MatchLink Full time
Job Description

We are seeking a highly skilled and experienced IT Network Support Specialist to join our team at Agensi Pekerjaan MatchLink. As a key member of our technical support team, you will be responsible for providing exceptional service and support to our customers during field visits or dispatches.

Key Responsibilities:
  • Manage all site installation, repair, maintenance, and test tasks
  • Diagnostics and resolution of errors or technical problems
  • Analyze work orders, plan daily travel schedules, investigate complaints, conduct tests, and resolve problems
  • Perform post-sales project implementation and technical support
  • Provide technical solutions as required
  • Responsible for monitoring and maintaining access networks
Requirements:
  • Bachelor's Degree in Computer Science, Information Technology, Engineering (Computer/Telecommunication), or equivalent
  • Minimum 2 years of working experience in the related field
  • Good interpersonal and communication skills
  • Able to work immediately
  • Professional certification in CA1C & CA2; CCNA, Tp-link, AirTies, Microsoft, Huawei, Amazon, Google preferred
What We Offer:
  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Flexible working hours and remote work options