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Claims Process Expert
2 weeks ago
AIG is reimagining the claims experience by streamlining processes, harnessing technology, and evolving our approach to better support customers. We empower claims professionals with the tools, training, and career development opportunities to grow, innovate, and make a meaningful impact.
Key Responsibilities:
- Efficiently process A&H claims in line with AIG's guidelines, ensuring timely resolutions for customers.
- Communicate effectively with stakeholders to foster trust and confidence between AIG and our customers.
- Contribute to the overall efficiency of the claims team by meeting or exceeding quality and productivity targets.
- Maintain high-quality work, adhering to AIG's procedures, policies, and processes.
- Identify potential fraud risks and take proactive steps to safeguard AIG's operations and financial integrity.
- Improve processes, reduce transactional costs, and enhance the effectiveness of claims handling.
Requirements:
- Proven experience of claims processes and procedures.
- Self-motivated and able to work under pressure with a high level of responsibility.
- Effective time management with the ability to multi-task and prioritize to meet varying tasks and deadlines.
- Adaptability to be able to quickly pivot in a dynamic claims environment in response to evolving demands and priorities.
- Strong verbal and written skills.
- To work with integrity, able to work independently or as part of a team to achieve personal and business objectives.
- Good numeracy, literacy, and attention to detail.
- Able to self-reflect/analyze, actively seek feedback to identify strengths and personal development.
