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IT Support Specialist

2 weeks ago

Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full time
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at Konica Minolta, Inc. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our IT systems and infrastructure.

  • You will be responsible for providing first-level assistance to our users, including application-related support, training material development, and project rollout.
  • In addition, you will work closely with our business users to understand and gather business requirements, facilitate process improvement, and manage change management initiatives.
  • Your responsibilities will also include researching and developing proposals to address issues on productivity and efficiency, as well as managing and tracking application issues to ensure speedy resolution.