Customer Service Supervisor

4 days ago


Shah Alam, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time
Key Leadership Role

Our ideal candidate for the Restaurant Manager/ Assistant Restaurant Manager position will lead our team with vision, energy and a deep understanding of customer needs.

  • For this role, a minimum of 2 years' experience in the QSR industry, preferably in a supervisory capacity, is necessary.
  • Fresh graduates can explore the Manager-in-Training (MIT) opportunity, providing an entry point into our dynamic team.
  • The successful candidate will exhibit strong analytical and problem-solving skills, enabling them to drive business growth and optimize operational efficiency.
  • A proactive approach to customer care, combined with effective time management and prioritization skills, will serve as the foundation for success in this position.
  • We require applicants with excellent interpersonal and communication skills, capable of inspiring and guiding a multicultural workforce.
  • Preference will be given to those holding a minimum SPM qualification; however, we encourage fresh graduates to apply.
  • Beyond competitive compensation, our employees benefit from EPF and SOCSO perks.

We remind applicants that sharing sensitive information or completing unauthorized transactions is strictly prohibited.



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