Technical Support Liaison
2 weeks ago
We're a global company with a presence in over 100 countries. Since 1995, we've been improving customer experience experts worldwide. As a Technical Support Liaison, you'll be part of our dynamic team and contribute to our mission.
Your primary responsibility will be to assist in recruiting new shoppers / auditors in Americas / Europe region to boost database. You'll also contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys and quality check online reports & surveys according to set service standards.
About the Role
This is a Full Time Permanent position. Upon successful probation, you'll have the flexibility to work from home or our office.
Key Responsibilities
- Assist in recruiting new shoppers / auditors in Americas / Europe region to boost database
- Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys
- Quality check online reports & surveys according to set service standards
Requirements
- Candidate must possess at least a Higher Secondary, STPM, 'A' Level, Pre-U, Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
- Required language(s): Good Command of the English language
- Applicants must be willing to work in Petaling Jaya
- A hard working and dedicated approach
- Willing to work from home if required
- Preferable to have experience in Customer Service (but not essential)
- Fresh graduates / entry level applicants are encouraged to apply
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