Senior IT Engineer Position

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Swift Software Full time
About the Job

The Customer Interactions team at Swift Software seeks a skilled Senior System/Cloud Engineer to contribute to our efforts in evolving our technology stack. This individual will play a key role in delivering an effortless customer journey and increasing customer autonomy.

Responsibilities
  • Perform day-to-day systems administration tasks including software platform installations, configurations, and maintenance.
  • Identify opportunities for upgrading software platforms with the latest software and security patches to enhance performance and availability.
  • Develop and implement solutions to resolve issues related to systems, applications, databases, or combinations thereof.
  • Guarantee continuous service availability and high user satisfaction through preventive maintenance, troubleshooting, and swift issue resolution.
  • Collaborate with cross-functional teams to restore service availability and identify root causes of issues.
  • Contribute to system/network projects and enhancements by providing technical expertise.
  • Drive process improvements and automate repetitive tasks.
  • Maintain detailed documentation of system configurations, procedures, and changes.
  • Oversee deployment and release management activities.
Qualifications
  • Bachelor's degree in Computer Engineering, Computer Science, IT, or equivalent.
  • Minimum 5 years of experience as a Cloud/System Engineer.
  • Strong background in operating systems such as Windows Server, Linux, or Unix.
  • Familiarity with virtualization technologies including VMware vSphere, Hyper-V, VMware Workstation, VirtualBox.
  • Understanding of network technologies (TCP/IP, DNS, DHCP, VPN) and security protocols.
  • Familiarity with authentication methods, data encryption, and use of software tools for threat detection and monitoring.
  • Familiarity with data backup and disaster recovery methods and tools.
  • Experience in cloud platform, DevOps, and CI/CD pipelines.
  • Proficiency in scripting language and automation tools.
  • Certifications such as Red Hat Certified Engineer, CompTIA Server+ Certification, Oracle Linux System Administrator, VMware Certified Professional are highly valued.


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