Field Service Engineer
2 weeks ago
Company Overview
">KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world relies on our cutting-edge technologies to function. Our expertise spans the entire manufacturing process, from wafer and reticle fabrication to integrated circuit packaging and flat panel display production.
">We invest significantly in research and development, allocating 15% of our sales revenue to driving innovation. This focus enables us to develop solutions that address real-world challenges and push the boundaries of what's possible. Our multidisciplinary teams of physicists, engineers, data scientists, and problem-solvers collaborate closely with leading technology providers to accelerate the delivery of tomorrow's electronic devices.
">Job Description
">- ">
- Carry out field service activities related to troubleshooting, diagnostics, and repair of complex equipment at customer facilities.">
- Resolve installation and upgrading issues to ensure seamless system operation.">
- Coordinate equipment schedules to minimize downtime and optimize productivity.">
- Conduct customer training sessions on equipment maintenance support, empowering users to maximize their application potential.">
- Publish comprehensive field service reports on customer support activities and provide documentation to relevant functions regarding recurring problems.">
Requirements
">- ">
- Bachelor's degree in Mechanical/Mechatronics/Electrical/Electronics Engineering.">
- Minimum 4 years of experience in PCB/ICS field processes.">
- Excellent interpersonal and communication skills to understand customer needs effectively.">
- Ability to work independently and show initiative.">
- Flexibility to work overtime and travel at short notice.">
What We Offer
">A competitive total rewards package designed to promote an inclusive environment and meet the diverse needs of our employees.
">KLA is committed to being an equal opportunity employer.
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