Field Service Engineer

2 weeks ago


Penang, Malaysia KLA-Belgium Full time

Company Overview

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KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world relies on our cutting-edge technologies to function. Our expertise spans the entire manufacturing process, from wafer and reticle fabrication to integrated circuit packaging and flat panel display production.

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We invest significantly in research and development, allocating 15% of our sales revenue to driving innovation. This focus enables us to develop solutions that address real-world challenges and push the boundaries of what's possible. Our multidisciplinary teams of physicists, engineers, data scientists, and problem-solvers collaborate closely with leading technology providers to accelerate the delivery of tomorrow's electronic devices.

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Job Description

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  • Carry out field service activities related to troubleshooting, diagnostics, and repair of complex equipment at customer facilities.">
  • Resolve installation and upgrading issues to ensure seamless system operation.">
  • Coordinate equipment schedules to minimize downtime and optimize productivity.">
  • Conduct customer training sessions on equipment maintenance support, empowering users to maximize their application potential.">
  • Publish comprehensive field service reports on customer support activities and provide documentation to relevant functions regarding recurring problems.">
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Requirements

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  • Bachelor's degree in Mechanical/Mechatronics/Electrical/Electronics Engineering.">
  • Minimum 4 years of experience in PCB/ICS field processes.">
  • Excellent interpersonal and communication skills to understand customer needs effectively.">
  • Ability to work independently and show initiative.">
  • Flexibility to work overtime and travel at short notice.">
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What We Offer

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A competitive total rewards package designed to promote an inclusive environment and meet the diverse needs of our employees.

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KLA is committed to being an equal opportunity employer.



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