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QA Engineer

2 months ago

Kulai, Johor, Malaysia Century Bond Bhd (CBD) Full time

Main Responsibilities:

  1. Customer Review Coordination:

    Coordinate and facilitate customer reviews according to predetermined schedules.

    Prepare necessary documents and reports for auditing purposes.

    Communicate with internal departments to ensure thorough review preparation and adherence to customer requirements.
  2. Quality Management System (QMS) Compliance:

    Implement and maintain quality management system procedures to ensure compliance with customer specifications, industry regulations, and quality standards.

    Identify areas for improvement within the quality management system and drive continuous improvement initiatives.
  3. Root Cause Analysis and Corrective Actions:

    Apply root cause analysis techniques to lead investigations of quality issues raised during customer reviews.

    Develop and implement corrective and preventive measures to resolve identified issues and prevent recurrence.
  4. Quality Metrics and Reporting:

    Establish key quality metrics to monitor performance and track trends over time.

    Prepare regular reports on quality performance for management review and decision-making.

Qualifications:

  • Bachelor's degree in a relevant field.
  • Experience in quality engineering, preferably in manufacturing or service industries with customer review experience.
  • Excellent communication and interpersonal skills to effectively interact with internal teams and external customers.

Candidates interested in this role should submit their applications through Jobstore.