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Technical Project Manager

1 week ago

Subang Jaya, Selangor, Malaysia Ideal Reliance Sdn. Bhd. Full time
Job Description:

Prominent Malaysian company seeks an experienced Technical Project Manager to lead the implementation of CRM solutions.

Key Responsibilities:
  • Collaborate with clients to understand business needs and utilize CRM platform functionalities.
  • Work closely with stakeholders to gather and translate business requirements into functional and technical specifications.
  • Ensure CRM solutions are scalable, flexible, and can evolve with the organization's growth.
  • Oversee project lifecycle to ensure timely delivery and successful implementation.
  • Maintain regular communication with the CRM development team in China to resolve technical issues and ensure alignment.
  • Analyze and optimize CRM processes, workflows, and functionalities to continually improve user adoption and system efficiency.
Requirements:
  • Experience designing and implementing scalable solutions using CRM platforms.
  • Good understanding of system integrations, APIs, web services, and databases.
  • Experience using project management tools for planning and tracking progress.
  • Experience working in cross-functional teams and collaborating closely with technical staff.
  • Preferable experience working with CRM systems, particularly B2B and B2C platforms.
  • Able to speak, write, and read Chinese, as products are sourced from China.