Technical Network Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full time

TNS Inc. is seeking a highly skilled Technical Network Specialist to join our team.

This role will involve working on a range of activities to support both client and network infrastructure, providing technical support for internal teams and customers activating services on our network.

Responsibilities will include delivering circuits and various types of network devices, supporting IP products and solutions, and maintaining high standards while contributing to business growth.

Key Responsibilities
  • Collaborate with telecommunications companies to bring new circuits into service using various technologies.
  • Support customers during router installation and associated tasks, including patch cabling and cross connects.
  • Remain logged into the installations phone queue during business hours to take calls from customer engineers.
  • Implement IP related services for TNS customers' solutions.
  • Fulfill customer managed service requests, including migrations, changes, and disconnects of IP connectivity within defined procedures and SLAs.


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