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Operations Excellence Manager

2 weeks ago

Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full time

Responsibilities

  • Design and implement effective scheduling and capacity planning processes to meet business demands.
  • Build and lead a high-performing Resource Planning team to drive results-oriented work plans.

Key Performance Indicators:

  • Staffing costs aligned with business objectives.
  • Customer satisfaction levels met or exceeded.