Current jobs related to Retail Experience Leader - Kuala Selangor, Selangor - Nike

  • Retail Motorcycles Team Lead

    1 week ago

    Kuala Selangor, Selangor, Malaysia Aveta Global Marketing Full time

    About the Role:We are seeking a highly motivated and experienced retail professional to join our team as a Motorcycle Retail Shop Manager. As a key leader in our organization, you will be responsible for fostering a positive and productive work environment, ensuring excellent customer service, and achieving sales targets.You will be responsible for leading a...

  • Fashion Retail Business Leader

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    Our client is a well-established fashion brand with a proven track record of success. We are seeking an experienced Retail Operations Manager to join our team and drive business growth.Key Responsibilities:Achieve operational objectives by driving KPIs, profitability, and business growth.Work closely with area managers to optimize store performance and...

  • Technology Leader

    2 weeks ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    **Company Overview**Our client operates in the retail industry, catering to a wide range of customers across various geographies. With a strong focus on growth and expansion, they require an IT leader who can drive innovation and transformation.As the Head of IT, you will work closely with the management team to develop and implement IT strategies that...

  • Wellness Center Manager Leader

    6 days ago

    Kuala Selangor, Selangor, Malaysia Randstad Malaysia Full time

    We are partnering with a well-known group to recruit a Wellness Center Manager Leader to oversee the operations of their luxury wellness and spa center.Key Responsibilities:The ideal candidate will have a proven track record in managing high-end spas and wellness centers, with expertise in:P&L Management: Managing the entire P&L by analyzing financial...

  • Experience Coordinator

    5 hours ago

    Kuala Selangor, Selangor, Malaysia BERYL'S CHOCOLATE & CONFECTIONERY SDN BHD Full time

    About the JobThis role involves coordinating tours and managing inventory levels to ensure seamless execution of events. The ideal candidate will have excellent organizational skills, attention to detail, and strong communication abilities.Main ResponsibilitiesTour Coordination: Work closely with teams to plan and coordinate tours, ensuring that all...

  • Lead Retail Associate

    2 weeks ago

    Kuala Selangor, Selangor, Malaysia Nike Full time

    WHO ARE WE LOOKING FOR?We are looking for a Nike Store Lead (Lead Retail Associate) for our Men's department in our Mitsui Outlet Park store in KL. The Lead's mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.WHAT WILL YOU...

  • Retail Operations Manager

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    Hands-on Leadership in Fashion RetailCareer Growth & StabilityAbout Our ClientThis company is a globally recognized fashion brand with a rich heritage spanning over a century. It is known for offering stylish yet affordable products for men, women, and children, combining comfort, durability, and fashion-forward designs. With a strong presence in multiple...

  • Retail Marketing Specialist

    2 days ago

    Kuala Selangor, Selangor, Malaysia Lendlease Full time

    Lendlease is seeking a talented Marketing Manager to lead our marketing efforts.About UsWe are the largest mall in Shah Alam, with over 300 retailers across 4 levels. Our mall offers an unparalleled shopping, dining, and entertainment experience.Key ResponsibilitiesDevelop and implement integrated marketing campaigns to drive traffic and revenue.Manage...

  • Customer Experience Specialist

    5 hours ago

    Kuala Selangor, Selangor, Malaysia BERYL'S CHOCOLATE & CONFECTIONERY SDN BHD Full time

    About the CompanyBeryl's Chocolate & Confectionery Sdn Bhd is a leading manufacturer of high-quality chocolates and confectionery products. We are committed to excellence and strive to deliver exceptional customer experiences through our products and services.Main ResponsibilitiesInventory Management: Maintain accurate records of inventory levels, track...

  • Motorcycle Retail Shop Manager

    2 weeks ago

    Kuala Selangor, Selangor, Malaysia Aveta Global Marketing Full time

    As a Motorcycle Retail Shop Manager you'll lead and manage daily operations, ensuring excellent customer service, achieving sales targets, managing staff, and optimizing inventory to maximize profitability for the motorcycle retail shop.Overall Responsibilities:Leadership & Management:Lead and motivate the retail team, fostering a positive and productive...

  • Corporate Secretarial Manager

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    Drive business growth and success with a leading retailer.Company OverviewAbout Our ClientWe are a dynamic, rapidly growing company that's a market leader in the retail industry. We offer a wide range of products to everyday consumers and thrive on innovation, customer-centric values, and a culture of collaboration.Growing our business is stable and...

  • Operations Excellence Manager

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    Company OverviewWe are a global leader in the fashion industry, known for our commitment to quality and customer satisfaction. Our team is dedicated to providing exceptional service and delivering results-driven solutions.Job DescriptionCoach and develop the sales team to enhance business results and customer experience.Demonstrate leadership, adaptability,...

  • Purchasing Assistant Leader Job Opening

    1 week ago

    Kuala Selangor, Selangor, Malaysia MR DIY Malaysia Full time

    **Company Profile**MR DIY Malaysia is the largest home improvement retailer in the region, with a presence across Malaysia and Brunei. Our stores offer a wide range of products, including hardware, household items, electrical goods, and more.We are committed to providing a comfortable and wholesome shopping experience for our customers and are looking for...

  • APAC Financial Operations Leader

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    Job Overview:We are seeking an experienced finance leader to join our team as a Senior Accounts Payable Manager. As part of our Finance Centre of Excellence, you will play a key role in driving operational excellence, leadership, and process improvements to support our strategic goals.About Our Company:Michael Page is a global leader in recruitment,...

  • Retail Operations Manager

    5 hours ago

    Kuala Selangor, Selangor, Malaysia BERYL'S CHOCOLATE & CONFECTIONERY SDN BHD Full time

    About the TeamWe are a dynamic team at Beryl's Chocolate & Confectionery Sdn Bhd, dedicated to delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers receive top-notch service throughout their journey with us.Main DutiesCustomer Engagement: Establish and maintain strong...

  • Aveta Global Marketing Retail Motorcycle Store Supervisor

    1 week ago

    Kuala Selangor, Selangor, Malaysia Aveta Global Marketing Full time

    About Our Ideal Candidate:We are looking for a highly motivated and experienced retail professional who has a proven track record of success in leading teams and driving sales growth. The successful candidate will have strong leadership and interpersonal skills, with the ability to motivate and inspire a team.Key qualifications include:Proven experience in...

  • Fashion Retail Team Leader

    2 weeks ago

    Kuala Selangor, Selangor, Malaysia Lovisa Pty Ltd Full time

    What We're Looking For:A proven track record of delivering sales targets and KPIsStrong people management skills and a commitment to our core valuesExceptional communication and relationship building skillsMust be available long term

  • Financial Management Leader

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    Job SummaryWe are seeking an experienced Financial Management Leader to join our team. The successful candidate will have a strong background in financial reporting, compliance, and control, and will be responsible for managing the preparation of financial statements.About Michael PageMichael Page is a leading recruitment agency with a global presence. We...

  • Sales Development Leader

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    About Our Organization">Our client is a well-established organization in the building material industry.">We are seeking an experienced Product Sales Manager to manage and grow sales of our plastic pipe products across the region.">The ideal candidate will have a strong understanding of the market and be able to develop effective sales strategies.">Job...

  • Risk Management Leader

    6 days ago

    Kuala Selangor, Selangor, Malaysia Michael Page Full time

    About Our ClientAt Michael Page, we help our clients achieve their goals by reducing risk and enhancing efficiency. As a global corporate service provider and fund administrator with over 5,000 professionals in more than 45 jurisdictions, we empower legal entities globally to work smarter and grow faster.Job OverviewWe are seeking an experienced Risk...

Retail Experience Leader

2 weeks ago

Kuala Selangor, Selangor, Malaysia Nike Full time

Role Overview

\

Nike is seeking a highly skilled and experienced Retail Experience Leader to join our team in the Men's department at Mitsui Outlet Park store in KL. The ideal candidate will possess exceptional customer service skills, sales techniques, and product knowledge to deliver a premium consumer experience.

\

Key Responsibilities

\
  • \
  • Maintain knowledge of all store departments and perform activities of associates, handling complex transactions and customer service situations.\
  • Provide expertise in one or more areas, such as Shipping and Receiving, Cashier duties, and Sales.\
  • Assist Managers in conducting formal onboarding and training programs for associates.\
  • Support loss prevention efforts by providing proactive customer service and coordinating associate work.\
  • May have keyholder responsibilities.\
  • Utilize basic computer skills, including Microsoft Office knowledge, to support daily tasks.\
  • Ability to communicate effectively in English and maintain a high level of physical fitness due to the demands of the role.\
  • Availability to work evenings, weekends, and holidays as needed.\
  • Adhere to company policies and procedures, maintaining a positive and respectful attitude towards colleagues and customers.\
  • Pursue ongoing training and education to enhance job performance and contribute to business growth.\
  • Achieve sales targets and exceed customer satisfaction expectations through exceptional service delivery.\
  • Demonstrate a deep understanding of Nike products and brand stories, effectively communicating these to customers.\
  • Participate in store visual merchandising and maintain a visually appealing store environment.\
  • Work collaboratively with colleagues to achieve business objectives and drive results.\
  • Foster a culture of inclusivity, respect, and open communication among team members.\
  • Contribute to the development of new ideas and initiatives that improve customer experience and drive business success.\
  • Engage in continuous learning and self-improvement, staying up-to-date with industry trends and best practices.\
  • Sustain a professional appearance, adhering to Nike's dress code and personal grooming standards.\
  • Establish strong relationships with customers, building trust and loyalty through personalized service.\
  • Maintain accurate records and reports, ensuring compliance with company procedures.\
  • Support inventory management, receiving, and stocking processes to ensure efficient store operations.\
  • Collaborate with managers to plan and execute visual merchandising displays, promotions, and events.\
  • Ensure timely completion of tasks, prioritizing workload to meet deadlines and achieve goals.\
  • Attend training sessions, workshops, and meetings to enhance job skills and stay informed about company developments.\
  • Perform other duties as assigned by management to support business needs.\
  • Develop and maintain a thorough understanding of Nike products, services, and brand offerings.\
  • Apply problem-solving skills to resolve customer complaints and issues efficiently.\
  • Stay organized, managing multiple priorities and adapting to changing circumstances.\
  • Model Nike's values and behaviors, demonstrating integrity, accountability, and respect in all interactions.\
  • Build rapport with customers, creating a welcoming and inclusive atmosphere.\
  • Strive for excellence in customer service, continuously seeking opportunities to improve service quality.\
  • Embody Nike's culture, values, and mission, inspiring others to do the same.\
  • Prioritize customer needs, delivering tailored solutions to meet their expectations.\
  • Communicate effectively with colleagues, fostering a collaborative and supportive team environment.\
  • Meet productivity and performance expectations, contributing to store success.\
  • Remain flexible, adjusting to changing store conditions and customer needs.\
  • Exemplify Nike's commitment to diversity, equity, and inclusion, promoting a culture of belonging.\
  • Embark on a journey of continuous learning, growing professionally and personally within the company.\
  • Become an ambassador for Nike, showcasing the brand's values and mission to customers and colleagues alike.