IT Service Management Director
14 hours ago
We are seeking a highly skilled IT Service Management Director to lead our Incident, Problem, and Change Management processes across AIA. The ideal candidate will have 8+ years of experience in managing large enterprise technology IPC and a proven track record in implementing ITSM solutions.
The primary objective of this role is to ensure the smooth and continuous operation of our IT services, minimizing disruptions to business operations and driving continuous improvement in service delivery and management. Responsibilities include:
- Facilitating BU project delivery as conduit to Group tech operations
- Reviewing architecture and technical design for quality of service transition and deployment standards
- Analyzing GMM markets' requirements for IT services and assisting in the formulation of architecture and technical design
Key Requirements
- 8+ years relevant experience in managing large enterprise technology IPC
- Excellent understanding and proven experience in ITSM implementation
- Sound understanding of IT operating model design and best practices
What We Offer
AIA Digital+ offers a dynamic and exciting work environment with opportunities for growth and development. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.
-
Service Delivery Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeWe are seeking a seasoned Service Delivery Director to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with experience managing a...
-
Accounting Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 1 Pavilion Property Consultancy Sdn Bhd Full timeAccounting Services Director:Pavilion Property Consultancy Sdn Bhd is seeking an experienced Accounting Services Director to lead our accounting team. As a key member of our leadership team, you will be responsible for overseeing the accuracy and timeliness of our financial reports.The ideal candidate will possess a degree or diploma in accounting or partial...
-
Director of Financial Services
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeDirector of Financial Services RoleMUFG Investor Services, a leading provider of administration, asset services, banking, and fund financing to over 480 global investment firms, is seeking an experienced Director of Financial Services to join its dynamic team.The successful candidate will be responsible for overseeing the provision of fund accounting...
-
Executive Director of Managed Services
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeAbout the RoleWe are seeking an experienced professional to lead our Managed Services team. As Executive Director, you will be responsible for managing the execution, ongoing assessment, and monitoring of Managed Services related to Change Management and business transformation, Communications with key stakeholders, Governance processes, Reporting to Astro...
-
Service Delivery Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full timeWe are seeking an experienced Service Delivery Director to lead our IT service management team. In this critical role, you will ensure the smooth & continuous end-to-end operation of Incident, Problem, and Change Management processes across AIA. By effectively managing each of the critical IT service management functions, you will contribute to maintaining...
-
Marketing Operations Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeThe Marketing Operations Director role at AEON Credit Service (M) Berhad involves overseeing the development and execution of marketing operations strategies to drive efficiency and effectiveness.Key Responsibilities:Develop and implement marketing operations strategies and processes.Lead the management of marketing budgets and resources.Collaborate with...
-
Payment Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Capco Full timeKey ResponsibilitiesAs a Payment Services Director at Capco, you will be responsible for:Expanding our banking and payment footprint in MalaysiaWorking closely with clients to deliver large-scale change initiatives for banking and payment projectsDeveloping high-performing teams and coaching junior staff membersFostering communities of interest around...
-
Destination Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sirva Bgrs Llc Full timeJob OverviewWe have an exciting opportunity for a Destination Services Director to join our team in Malaysia. The successful candidate will be responsible for leading the team and providing guidance and assistance as required, ensuring that contractors' and clients' matters are dealt with in a timely and cost-effective manner.Key AccountabilitiesPrimary...
-
Corporate Financial Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeAbout Our OrganizationWe're a leading financial institution in Southeast Asia, dedicated to helping our clients achieve their financial goals.Career Opportunity: Corporate Financial Services DirectorWe're seeking a highly skilled professional to join our team as a Corporate Financial Services Director. This is an exciting opportunity to work on complex...
-
Accounting and Financial Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Pinkcollar Sdn. Bhd. Full timeAccounting and Financial Services Director Job DescriptionWe are seeking an experienced Accounting and Financial Services Director to join our team. In this role, you will be responsible for overseeing our daily financial operations, ensuring smooth financial processes, managing accounts, optimizing efficiency through technology, and supporting strategic...
-
Sales and Marketing Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAGMA HOSPITALITY MANAGEMENT SDN. BHD. Full timeAbout the Role:MAGMA HOSPITALITY MANAGEMENT SDN. BHD. invites applications for a Sales and Marketing Director who can drive business growth through strategic planning, innovative marketing, and exceptional sales leadership.
-
Financial Services Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeWe are looking for a highly skilled Financial Services Director to join our team at Hyatt Place Kuala Lumpur, Bukit Jalil. As a member of the hotel's senior management team, this role will play a key part in driving financial performance and ensuring the successful operation of the hotel.Responsibilities:Lead the finance and administrative department,...
-
Services Sales Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Upscale Sdn Bhd Full timeUpscale Sdn Bhd is hiring a seasoned Services Sales Director to drive sales growth and expand our presence in the Public Sector.About the RoleThe successful candidate will have a strong background in IT Services sales, excellent communication skills, and a deep understanding of the local market, particularly in terms of channel partners and government sector...
-
Financial Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AFFIN Group Full timeWe are seeking a seasoned professional to fill the role of Financial Services Director. As a key member of our team, you will be responsible for managing CAU in IBOps and facilitating Structured Lending Dept's business objectives within compliance to internal and external laws, rules, regulations, policies, and procedures.Responsibilities:Data management and...
-
Administrative Services Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Underads Capital Sdn Bhd Full timeWe are seeking a highly skilled Administrative Services Director to join our team at Underads Capital Sdn Bhd. The successful candidate will have experience in data analysis and reporting, with the ability to collect, analyze, and interpret data to identify business trends.Key Responsibilities:Monitor and track the daily progress of tasks, projects, and key...
-
Bancatakaful Services Director
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout the RoleZurich 56 Company Ltd is looking for an experienced Bancatakaful Services Director to oversee the management and servicing of bancatakaful accounts. This role requires strong leadership skills, excellent communication, and relationship management abilities to ensure smooth operations and maintain strong relationships with bank...
-
Director of People Services HR
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Basf venezolana, s.a. Full timeAbout the JobThe Director of People Services HR will be responsible for planning, developing, and managing budgets for the HR Excellence Unit. You will ensure optimal utilization of resources and cost-effectiveness, while also leading a team of respective HR excellence experts to stay updated on emerging trends and best practices in HR.You will consistently...
-
Hospitality Services Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeOur StoryHyatt Centric City Centre Kuala Lumpur is a vibrant hotel that reflects the rich history of Kuala Lumpur, with a deep appreciation for local culture. The hotel's unique design and nature-inspired surroundings create a welcoming atmosphere for guests. Our team of dedicated professionals is committed to delivering exceptional service and creating...
-
Strategic Business Director
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Marketing Management Analytics, Inc. Full timeAre you ready to take on a Strategic Business Director role at Marketing Management Analytics, Inc.? We're seeking an experienced leader to spearhead our key account management efforts and drive business growth.About UsWe offer a unique blend of research, implementation, methodological, and subject-matter expertise, combining thematic and technical experts...
-
Food Service Business Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full timeWe are seeking an experienced and results-driven Food Service Business Director to lead our Kepong restaurant team in achieving exceptional customer experiences and operational excellence.About the Role:You will be responsible for managing daily restaurant operations, ensuring efficient food preparation, service, and adherence to safety and sanitation...