Healthcare Network Management Professional

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full time
About the Role

We are seeking a highly skilled Clinical Operations Manager to join our team. As a key member of our Healthcare Clinic Network Management team, you will play a crucial role in supporting the management of our panel clinic network.

Your primary responsibility will be to assist in clinic engagements, service agreements, grievance resolution, and operational improvements. You will ensure smooth coordination between clinics and internal teams to optimize service quality and cost efficiency.

  • Assist in identifying, onboarding, and managing panel clinics.
  • Develop and maintain relationships with clinic management and practitioners.
  • Support negotiations for service agreements, discounts, and other contractual arrangements with clinics.
The Ideal Candidate

We are looking for an individual with a strong understanding of primary care clinical settings, medical cost structures, and treatment protocols. A Degree in a Healthcare-related field is required, with a minimum of 3 years of experience in clinical practice, healthcare management, or medical insurance operations.

  • Possess a strong ability in negotiation and stakeholder management, particularly in medical service agreements and cost-containment initiatives.
  • Demonstrated ability in communication, analytical, and problem-solving skills, particularly related to medical billing, claims, and grievance resolution.

A high level of integrity, accountability for work, and a good attitude towards teamwork are essential for this role.



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