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Program Management Associate

3 weeks ago

Butterworth, Penang, Malaysia Fairwork Full time
Overview:

Fairwork is seeking an experienced Program Administrator to join our team. This role offers an exciting opportunity to contribute to the success of our programs, working closely with cross-functional teams to drive results and deliver value to our customers.

About the Role:

This is a full-time position that requires a strong background in program management, with a focus on coordination, communication, and problem-solving. You will be responsible for facilitating program progress, managing relationships with internal stakeholders, and ensuring timely delivery of customer products.

Key Responsibilities:
  • Develop and implement program plans, including project timelines, budgets, and resource allocation.
  • Coordinate with cross-functional teams to ensure effective collaboration and communication.
  • Provide technical support and guidance to team members, resolving issues and escalating concerns when necessary.
  • Prepare and present reports, updates, and recommendations to management and clients, highlighting key performance indicators and areas for improvement.
  • Manage administrative tasks, including sales order processing, quoting, and customer meeting organization.
  • Ensure compliance with business objectives, including revenue growth, margin performance, cost management, and inventory turns.
  • Capture customer feedback, prepare documents, and maintain records related to returns, repairs, replacements, sales orders, and delivery schedules.