Multilingual Customer Service Specialist
2 weeks ago
Role Overview: As a Multilingual Customer Service Specialist at Agensi Pekerjaan JobScoper Sdn. Bhd., you will play a vital role in delivering exceptional customer experiences. You will interact with customers in Cantonese, Mandarin, and English, providing timely solutions to their inquiries and concerns.
Responsibilities:
- Handle customer inquiries and respond to concerns in Cantonese, Mandarin, and English.
- Provide product or service information and resolve issues efficiently.
- Ensure high customer satisfaction by following company service standards.
Requirements:
- Cantonese fluency is essential, while customer service experience is not necessary.
- Basic computer skills, including Microsoft Office applications.
- Excellent communication and interpersonal skills.
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