Multilingual Customer Service Specialist

2 weeks ago


Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

Role Overview: As a Multilingual Customer Service Specialist at Agensi Pekerjaan JobScoper Sdn. Bhd., you will play a vital role in delivering exceptional customer experiences. You will interact with customers in Cantonese, Mandarin, and English, providing timely solutions to their inquiries and concerns.

Responsibilities:

  • Handle customer inquiries and respond to concerns in Cantonese, Mandarin, and English.
  • Provide product or service information and resolve issues efficiently.
  • Ensure high customer satisfaction by following company service standards.

Requirements:

  • Cantonese fluency is essential, while customer service experience is not necessary.
  • Basic computer skills, including Microsoft Office applications.
  • Excellent communication and interpersonal skills.


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