Operational Excellence Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Bank Islam Malaysia Berhad Full time
Senior S&D Manager, Business Excellence, Group Chief Executive Officer's Office

The Senior Manager plays a pivotal role in leading the development and execution of a comprehensive cost-reduction program aligned with the bank's strategic objectives. This requires expertise in process optimization, project management, and change management to drive efficiency, reduce costs, and ensure seamless organizational transitions.

Key Responsibilities

  • Develop and implement a structured cost-reduction program that aligns with the bank's strategic goals.
  • Define program scope, objectives, and deliverables in collaboration with senior management.
  • Evaluate and prioritize cost-saving initiatives to ensure their long-term sustainability and growth.
  • Collaborate with various departments to drive cost-efficiency initiatives.
  • Ensure seamless integration and execution of cost-saving measures across business units.
  • Foster strong stakeholder engagement to drive alignment and support.
  • Oversee and manage budget, personnel, and technology resources to maximize efficiency.
  • Allocate resources effectively to achieve cost-reduction targets.
  • Identify potential risks and challenges that could impact the cost-reduction program.
  • Develop mitigation strategies to minimize disruptions.
  • Establish key performance indicators (KPIs) to measure the effectiveness of cost-reduction initiatives.
  • Provide regular, data-driven reports and presentations on progress and impact.
  • Develop and execute change management strategies to drive adoption of cost-reduction initiatives.
  • Engage with key stakeholders to manage resistance and ensure a smooth transition.
  • Collaborate with HR to address employee concerns and foster a positive organizational culture.
  • Implement quality control processes to ensure initiatives meet established standards and objectives.
  • Pursue opportunities to enhance operational efficiency and reduce costs.


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