Risk and Compliance Officer

6 days ago


Selayang Municipal Council, Malaysia UOB Full time
Job Requirements

We are looking for a detail-oriented Risk and Compliance Officer to join our team. As a key member of the InnoHub2 team, you will be responsible for managing risk and ensuring compliance with company policies and procedures.

Responsibilities:

  • Conduct regular reviews such as call quality monitoring.
  • Establish and maintain relationships with merchants.
  • Assist merchants with inquiries and resolve issues related to card authorizations.
  • Educate customers on card usage, security, and fraud prevention.
Requirements

We require:

  • Diploma or equivalent qualification preferred.
  • Able to use MS Office and possess good written and communication skills.
  • Pleasant disposition with good interpersonal skills.
  • Possess strong analytical skills.
  • Possess high standard of customer service.

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