Client Success Manager
2 weeks ago
Peak XV Partners is a dynamic organization that empowers passionate individuals to solve meaningful problems. We are part of the Carousell Group, a leading multi-category platform for secondhand in Greater Southeast Asia. Our mission is to make secondhand the first choice, serving tens of millions of monthly active users across seven markets.
Job Summary:The Business Developer will be responsible for managing client relationships, identifying growth opportunities, and delivering exceptional solutions. This role requires building strong client relationships, understanding client needs, and providing tailored solutions.
Key Accountabilities:- Client Engagement:
Build and maintain strong client relationships, ensuring their needs are met and they receive exceptional service. - Strategic Planning:
Develop and execute strategic account plans to grow accounts and expand service offerings. - Reporting and Analysis:
Prepare regular reports on account status, including sales forecasts and financial performance. - Customer Satisfaction:
Provide exceptional customer service, ensuring client satisfaction and retention.
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Client Success Manager
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Client Success Specialist
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Client Success Representative
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Customer Success Manager
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Client Account Manager
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Client Account Manager
4 days ago
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Client Acquisition Manager
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