Digital Infrastructure Specialist

4 days ago

Kampung Baharu Nilai, Negeri Sembilan, Malaysia Nilai University Full time
About the Role:

The IT Support Executive is an integral part of our team at Nilai University, responsible for providing top-notch technical support to students and faculty. If you have a passion for technology and a desire to make a difference, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Help Desk Support: Respond to and resolve technical queries from students and faculty via phone, email, or in-person.
  • System Maintenance: Perform regular maintenance tasks to ensure the smooth operation of our IT systems.
  • Project Coordination: Collaborate with cross-functional teams to plan, implement, and evaluate technology projects.
  • Documentation: Maintain accurate and up-to-date documentation of technical procedures and user guides.
Required Skills and Qualifications:
  • Technical Knowledge: Strong understanding of IT concepts, including hardware, software, and network architecture.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex technical information to non-technical stakeholders.
  • Teamwork: Proven ability to work collaboratively with diverse groups, including technical and non-technical staff.

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