Help Desk Specialist
2 weeks ago
Welcome to TIME's group We are a dynamic and forward-thinking organization that is passionate about delivering exceptional customer service. As a Service Excellence Ambassador, you will play a key role in helping us achieve our goal of providing outstanding customer experiences.
Your primary responsibilities will include handling and resolving customer inquiries and requests in a timely and professional manner. You will also be required to collaborate with internal stakeholders to resolve customer complaints and concerns, as well as stay up-to-date with product and service information to provide expert advice to customers.
We offer a comprehensive benefits package, including annual performance bonuses and allowances, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
-
Help Desk Specialist
1 week ago
Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are seeking a skilled Help Desk Specialist to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.! As a key member of our IT department, you will be responsible for providing technical support to our employees and customers via phone, email, or chat.About the Role:The ideal candidate will possess excellent communication and problem-solving skills, with...
-
Service Desk Analyst
3 weeks ago
Penang, Malaysia Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Work to resolve Internal...
-
Service Desk Analyst
2 weeks ago
Penang, Malaysia HCLTech Full timeJob Responsibilities:First Point of Contact: Serve as the initial point of contact for users seeking technical assistance via phone, email, or chat.Ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions / Reopen Cases.Troubleshooting: Perform remote troubleshooting through...
-
Service Desk Professional
1 week ago
Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are excited to announce an opportunity for a skilled Service Desk Professional to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.! As a key member of our IT department, you will be responsible for providing technical support to our employees and customers via phone, email, or chat.About the Role:The ideal candidate will possess excellent...
-
IT Service Delivery Specialist
1 week ago
Penang, Malaysia Sharp Brains Full timeWe are seeking an IT Service Delivery Specialist to join our End User Computing (EUC) team at Sharp Brains. As a key member of our team, you will be responsible for delivering high-quality technical support services to our customers.About the TeamOur EUC team provides onsite services, managing desktop devices and resolving incidents in a timely manner.You...
-
Service Delivery Lead
1 week ago
Penang, Malaysia Axiom Technologies Full time**Responsibilities**: - **Own the Service** - Own, manage and be accountable for service performance a specific customer contract(s) against the contracted OLA/SO. - Be the single point of contact for the Service Delivery Manager(s) - Represent the Service Desk at relevant meetings (organize and participate too monthly project reviews) - Be involved in...
-
Entrepreneurship Training Specialist
2 days ago
Penang, Malaysia Nexora Ventures Full timeNexora Ventures is seeking a highly skilled and motivated individual to join our team as an Entrepreneurship Training Specialist. In this role, you will be responsible for developing and delivering training programs to help our team members develop their entrepreneurial skills.About the RoleAs an Entrepreneurship Training Specialist, you will have the...
-
IT Desktop Support Officer
3 days ago
Penang, Malaysia Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Work to resolve Internal...
-
Support Officer
2 weeks ago
Penang, Malaysia TIME's group Full time**Job Description:**We are seeking a highly skilled and dedicated Help Desk Specialist to join our team at TIME's group. The successful candidate will be responsible for handling and resolving customer inquiries and requests in a timely and professional manner.Key Responsibilities:Handle and resolve customer inquiries and requests through various...
-
Desktop Support Specialist 4
3 weeks ago
Penang, Malaysia Dexcom Full time**Functional Description** Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on...
-
Product Specialist
2 weeks ago
Penang, Malaysia Lundbeck Full timeAbout usLundbeck is a biopharmaceutical company focused exclusively on neuroscience. We discover, develop, and commercialize treatments that improve the lives of people affected by neurological and psychiatric diseases. As a focused innovator, we strive for our research and development programs to tackle some of the most complex challenges. We develop...
-
08 - Specialist, IT Infrastructure
2 weeks ago
Penang, Malaysia Celestica Inc. Full time08 - Specialist, IT InfrastructureLocation: Penang, 07, MYFunctional Area: Information Technology (ITM)Career Stream: IT Infrastructure (INFR)Role: Specialist (SPE)Job Title: Specialist, IT InfrastructureJob Code: SPE-ITM-INFRJob Level: Level 08Direct/Indirect Indicator: IndirectSummaryThe Specialist, IT Infrastructure will install, maintain, upgrade, and...
-
Collection Specialist
4 days ago
Penang, Malaysia Clarivate Analytics Full timeAt Clarivate Analytics, we are seeking a highly skilled Collection Specialist to join our team.About the RoleThe successful candidate will be responsible for working with a minimum of direction on the collection of overdue debt utilizing telephone calls, e-mails, and mail. This includes providing appropriate support/copy documentation, researching client...
-
Global Supply Chain Strategist
2 weeks ago
Penang, Malaysia WhiteCrow Research Full timeAbout WhiteCrow ResearchWe are global talent research, insight, and sourcing specialists with a strong international presence. Our team of experts has helped numerous organizations understand and penetrate specialist markets at a global level.
-
Associate Translation Specialist
2 days ago
Penang, Malaysia Clarivate Full timeJob Title: Associate Translation Specialist Department: Content Operations Division: IP Reports To: Job Grade: Main Purpose of Job: - Support effective management and champion continuous improvement of our quality driven operational workflow for translated Chinese patent content by optimising the use of editorial resource to enhance our content, carrying...
-
Sales Achievement Specialist
1 day ago
Penang, Malaysia Ruma Home Sdn. Bhd. Full timeThis Sales Achievement Specialist role at Ruma Home Sdn. Bhd. involves driving sales growth, analyzing sales data, and developing strategies to increase sales revenue. As a key member of our sales team, you will work closely with other departments to achieve sales targets and contribute to the company's overall success.Key ResponsibilitiesAnalyze sales data...
-
Global Import Export Specialist
3 days ago
Penang, Malaysia AMD Full timeAMD is a leading technology company dedicated to transforming lives with innovative solutions. We're committed to building great products that accelerate next-generation computing experiences.The RoleWe're seeking an experienced Global Import Export Specialist to join our Global Trade Compliance team. In this role, you will play a critical part in ensuring...
-
Business Research Specialist
1 week ago
Penang, Malaysia The Search Group (Global) Limited Full timeCompany OverviewThe Search Group (Global) Limited is a Risk and Research consultancy firm with a global footprint, catering to clients worldwide. Our expert teams provide due diligence, business intelligence, and specialist research products, ensuring compliance and risk management.About the RoleWe are seeking a highly motivated Research Analyst to join our...
-
Planner Scheduler
3 weeks ago
Penang, Malaysia Flextronics Full timeFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Planner Scheduler
2 weeks ago
Penang, Malaysia Flex LTD Full timeFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...