Senior Billing Manager
2 weeks ago
Job Description
The Senior Billing Manager - APAC will be responsible for overseeing the Billing Team based in Kuala Lumpur, ensuring efficient operations. This includes managing end-to-end billing processes across multiple locations, maintaining seamless workflows, and developing, implementing, and enforcing billing policies and procedures to improve efficiency.
About You
- You will have a Bachelor's degree in Finance or Commercial Administration.
- You must have a minimum of 5 years of relevant experience, including people management.
- You will have strong leadership skills with expertise in Credit, Billing, and Collections (CBC) within a multinational environment.
- You should have in-depth knowledge of APAC billing requirements and best practices.
- You will have proven ability to enhance process efficiencies and solve complex issues.
- You will work in a Shared Services Center with a strong understanding of key success factors.
- You will be proficient in SAP financial processes and advanced Microsoft Office Suite (Excel, Word, Outlook).
- You will be fluent in English (spoken and written) with strong communication skills.
- You will be skilled in customer service, process improvement, and stakeholder management.
- LLean/Six Sigma certification is a plus, with a strategic mindset and a hands-on approach to operational execution.
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