Career Counselor

At AUG Student Services, we are seeking a highly motivated Career Counselor to join our team.

This is an exciting opportunity for a dedicated individual to work closely with students and schools to provide guidance and support in their academic journey.

The successful candidate will have excellent communication skills, be able to build strong relationships with students, parents, and school representatives.

In this role, you will be responsible for:

• Counselling and assisting students to make informed decisions about their education;
• Developing and enhancing counselling services to meet the needs of students;
• Following up on student enquiries, applications, and acceptance;
• Attending to student and parent feedback, inquiries, and complaints in a prompt and professional manner;

You will also have the opportunity to participate in marketing and promotional activities to raise awareness of our services and promote educational institutions.

To be successful in this role, you will need:

• A Bachelor's Degree in any discipline (Hospitality, Tourism, Hotel Management, Business Studies, Management, Marketing, Commerce, or Mass Communication graduates preferred);
• Knowledge and understanding of local and foreign education systems (an advantage);
• Experience in mentoring and counseling students (an added advantage);
• Courteous, patient, and tactful personality with strong customer service orientation;
• Possess a high level of initiative, integrity, and professionalism;
• Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;

We encourage fresh graduates and entry-level applicants to apply.

We offer a comprehensive benefits package, including medical and insurance benefits, and opportunities for career growth and development.

Please note that we operate across 8 countries: Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, and Vietnam.

We believe in maintaining a healthy work-life balance and encourage our staff to spend quality time with their loved ones.