IT Service Delivery Professional

2 days ago


Bayan Lepas, Penang, Malaysia Tata Consultancy Services Full time
Our Mission: At Tata Consultancy Services, we strive to deliver cutting-edge solutions that drive sustainability through technology and talent. As an Application Support Manager, you will play a vital role in achieving this mission by overseeing the daily operations of our CRM applications. Key Responsibilities Include:

  • Ensuring timely resolution of customer issues and concerns related to CRM applications.
  • Developing and maintaining effective relationships with internal stakeholders, including business sponsors, business partners, and technical staff.
  • Liaising with cross-functional teams to identify areas for improvement and implement process enhancements.


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