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Clinical Specialist
2 weeks ago
Biomed Global is seeking a highly skilled Clinical Specialist to join our team. As a key member of our application support team, you will play a crucial role in ensuring the smooth operation of our products.
In this role, you will be responsible for managing queries from internal and external customers, providing technical support to resolve any issues encountered by users. You will also conduct instrument installation or refresher training, plan and organize courses/seminars/workshops on products for customers, and work with sales teams to meet demonstration commitments.
Responsibilities- Manage customer inquiries and provide technical support to resolve issues.
- Conduct instrument installation and refresher training.
- Plan and deliver product training to customers.
- Collaborate with sales teams to meet demonstration commitments.
- Provide regular feedback and reports on market and competitive situations.
- Bachelor's degree in Biomedical Sciences or Medical Laboratory Technology.
- Minimum 1-2 years of experience in application support or clinical laboratory settings.
- Good understanding of current medical laboratory methodologies and protocols.
- Effective communication skills to articulate technical information clearly.
- Responsible, independent, and well-organized with good teamwork skills.
