Data Centre Operations Manager

4 days ago


Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time
Job Purpose

The primary objective of this role is to provide technical support to customers, vendors, and contractors with the goal of resolving issues efficiently. This position requires a high level of technical competency in Structured Cabling Systems and DC Infrastructure.

Main Responsibilities
  1. Provide customer service to establish and maintain strong relationships with clients.
  2. Ensure all operations activities are performed in accordance with company standards, processes, regulations, and procedures.
  3. Coordinate and act as a single point of contact within the engineering team, customers, providers, vendors, and contractors.
  4. Support, maintain, and troubleshoot AIMS' Products & Services for all Data Centre sites.

The Work Life:

  1. Detect and identify defects and deficiencies, including isolation, troubleshooting, restoration, and rectification of DC Infrastructure services.
  2. Manage day-to-day support and operational matters as a Data Centre Operations (DCO) Engineer.
  3. Escalate service problems/outages according to DCO processes and procedures.
  4. Perform first-level troubleshooting for service problems/outages.
  5. Monitor networks, systems, and services as per DCO processes and procedures.


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    About the JobWe are seeking an experienced Data Centre Operations Engineer to join our team at AIMS Data Centre. As a key member of our engineering team, you will be responsible for delivering exceptional customer service, managing day-to-day support and operational matters, and ensuring all activities are performed in compliance with company standards.You...


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    About the RoleAs a Data Centre Operations Engineer, you will be responsible for providing efficient technical support to internal and external customers, ensuring minimal downtime and delivering exceptional customer service.You will coordinate and manage technical support activities, troubleshoot issues, and resolve problems in a timely manner.Technical...

  • Data Centre Site Manager

    49 minutes ago


    Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    About UsVantage Data Centers is a leading provider of data center services, dedicated to delivering best-in-class facilities to our customers. We are passionate about creating a workplace of inclusion, equity, respect and acceptance, where everyone can thrive.We power, cool, protect and connect the technology of the world's well-known hyperscalers, cloud...


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    Job DescriptionWe are seeking an experienced Data Centre Operations Engineer to join our team at AIMS Data Centre. As a key member of our engineering team, you will be responsible for delivering exceptional customer service, managing day-to-day support and operational matters, and ensuring all activities are performed in compliance with company standards.You...


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    About the PositionWe are seeking an experienced Data Centre Operations Engineer to join our team at AIMS Data Centre. As a key member of our engineering team, you will be responsible for delivering exceptional customer service, managing day-to-day support and operational matters, and ensuring all activities are performed in compliance with company...

  • Site Operations Manager

    51 minutes ago


    Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    About Vantage Data CentersWe are a leading provider of data center services, dedicated to delivering best-in-class facilities to our customers. Our team is passionate about creating a workplace of inclusion, equity, respect and acceptance, where everyone can thrive.Vantage Data Centers powers, cools, protects and connects the technology of the world's...


  • Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    The position of Senior Manager, Project Delivery, at Vantage Data Centers requires an individual who can lead the delivery of complex construction projects. The role involves overseeing the overall delivery of construction and capital expenditure works undertaken on the KUL Campus Expansion.Key responsibilities include:Leading project activities, including...


  • Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is a leading provider of data center services, dedicated to delivering best-in-class facilities to our customers. We are passionate about creating a workplace of inclusion, equity, respect and acceptance, where everyone can thrive.We power, cool, protect and connect the technology of the world's well-known...


  • Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.Our company powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large...


  • Cyberjaya, Selangor, Malaysia First Point Group Full time

    At First Point Group, we are seeking an exceptional Data Center Operations Manager to join our team in Malaysia. As a critical member of our operations team, you will be responsible for ensuring the smooth operation and maintenance of our data center facilities.Job OverviewThe successful candidate will have a strong background in engineering and facility...


  • Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is committed to being a workplace of inclusion, equity, respect, and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another's experiences.We power, cool, protect, and connect the technology of the world's well-known hyperscalers, cloud providers, and large...


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    About the RoleThis position is responsible for providing expert technical support to customers and resolving complex issues related to Structured Cabling Systems and DC Infrastructure.Main AccountabilitiesFoster strong relationships with clients through excellent customer service.Develop and implement operational improvements to ensure alignment with company...


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    Key ResponsibilitiesThis role involves providing technical support to internal and external customers, ensuring efficient resolution of issues. The successful candidate will have a deep understanding of Structured Cabling Systems and DC Infrastructure.Main TasksOffer customer service to foster strong relationships with clients.Evaluate and improve...


  • Cyberjaya, Selangor, Malaysia AIMS Data Centre Full time

    Job OverviewThis role focuses on delivering exceptional technical support to our clients. As a skilled professional in Structured Cabling Systems and DC Infrastructure, you will be responsible for coordinating and resolving complex issues.Key FunctionsDeliver outstanding customer service to build trust and loyalty.Develop and implement strategies to enhance...

  • SSW Data Management

    2 weeks ago


    Cyberjaya, Selangor, Malaysia Shell Full time

    SSW Data Management - Geochemistry page is loadedSSW Data Management - GeochemistryApply locations Cyberjaya-Wisma Shell time type Full time posted on Posted 12 Days Ago time left to apply End Date: February 28, 2025 (3 days left to apply) job requisition id R169636 Selangor, MalaysiaJob Family Group: Information and DataWorker Type: RegularPosting Start...


  • Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    Requirements and QualificationsTo be successful in this role, you will need 12+ years of progressive network engineering experience with multi-site global networks supporting highly transactional and highly sensitive data applications. Demonstratable CCNP/JNCIP/CCIE/JNCIE level or higher experience is required. Data Center experience is also mandatory....


  • Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    Vantage Data Centers: A Leader in Data Center DesignWe are committed to delivering reliable, efficient, and sustainable data centers that power the technology of the world's leading hyperscalers, cloud providers, and large enterprises.The Talent Acquisition Partner will play a critical role in attracting and hiring top talent to join our team of experts who...


  • Cyberjaya, Selangor, Malaysia First Point Group Full time

    Job Description:The Data Center Operations Manager at First Point Group will oversee the professional execution of tasks related to building management system monitoring, incident, problem, and change management from the data center.This role involves ensuring compliance with customer Service Level Agreements (SLAs), covering environmental conditions, system...


  • Cyberjaya, Selangor, Malaysia OCBC Full time

    Service Centre Team AssistantWe are seeking a Service Centre Team Assistant to join our team in the Business Service Centre. The successful candidate will provide comprehensive administrative support to the team, including scheduling meetings, coordinating travel arrangements, and preparing materials for meetings.This role requires strong organizational and...

  • Project Delivery Lead

    44 minutes ago


    Cyberjaya, Selangor, Malaysia Vantage Data Centers Full time

    Vantage Data Centers powers the technology of the world's well-known hyperscalers, cloud providers, and large enterprises.Our team is responsible for delivering data centers from conception through commissioning, working closely with Sales, Operations, Development, and Engineering. We collaborate with partner contractors to create vertically integrated...