Content Strategist

6 days ago


Petaling Jaya, Selangor, Malaysia Mettler-Toledo International Inc. Full time

About the Role

The Technical Documentation Manager at Mettler-Toledo International Inc. oversees the development, management, and enhancement of technical documentation.

This role involves collaborating with cross-functional teams to establish documentation standards and processes, ensuring clarity, accuracy, and consistency.

Key Responsibilities:
  1. Documentation Strategy: Develop and implement a comprehensive documentation strategy that aligns with business objectives and product launches.
  2. Standards and Best Practices: Establish and enforce documentation standards, guidelines, and best practices to ensure consistency and quality across all documentation.
  3. Content Development: Oversee the creation, review, and ongoing maintenance of various types of technical documentation.
  4. Collaboration: Work closely with R&D, product managers, service engineers, UX designers, and other stakeholders to gather information and ensure documentation meets user needs.
  5. Project Management: Manage documentation projects by planning, scheduling, and tracking progress.
  6. Quality Assurance: Conduct thorough reviews and quality checks of documentation to ensure accuracy and completeness.
  7. User Feedback: Gather and analyze user feedback on documentation and implement improvements based on user needs and suggestions.

About You

  • Bachelor's degree in Technical Writing, Communications, Engineering, or a related field.
  • Proven experience as a technical writer.
  • Exceptional written and verbal communication skills.
  • Strong understanding of technical concepts and ability to convey them clearly to diverse audiences.
  • Proficiency in documentation tools such as Microsoft Office, Google Docs, Adobe Acrobat, Confluence, Jira, or other content management systems.


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