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Senior Technical Services Professional

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Axens Full time

SENIOR TECHNICAL SERVICES PROFESSIONAL (F/M)

Axens provides a comprehensive range of solutions for the conversion of oil and biomass to cleaner fuels, petrochemical production and purification, chemical recycling of plastics, natural gas treatment and conversion options, as well as water treatment and carbon capture.

Axens offers technologies, equipment, furnaces, modular units, catalysts, adsorbents, and related services. With expertise in carbon capture, Axens is ideally positioned to cover the entire value chain, from feasibility studies to unit start-up and follow-up throughout the entire unit life cycle.

This unique position ensures the highest level of performance with a reduced environmental footprint. Axens' global offer is based on highly trained human resources, modern production facilities, and an extended global network for industrial, technical support, and commercial services.

Axens combines the friendliness of a company on a human scale and the influence of a multinational environment whose customers are spread over more than 85 countries.

OBJECTIVES

  1. Provide pre & post commissioning technical services and assistance to Axens licensed technology units and/or non-Axens licensed units in the field of refinery, running with Axens catalyst/adsorbent, including troubleshooting, and performance monitoring.
  2. On-site support for start-ups, trouble shooting, inspections and/or catalyst/adsorbent loadings for process units.
  3. Provide training and monitoring of the Technical Services Engineer on hydroprocessing for middle distillate / heavy ends and hydrocracking technologies.

MISSIONS

  1. Perform unit follow-up analyzing and monitoring the performances of current operating units in close coordination with the dedicated Technical Services Group from HQ and Axens SEA and sales forecast/activity of subsidiary.
  2. Provide technical troubleshooting and report to Technical Services Group to make decisions.
  3. Provide technical expertise for catalyst/adsorbent change-outs where applicable.
  4. Supervise field activities during on-site missions, write procedures and reports related to these missions.
  5. Manage client interface during high stress situations such as start-ups, turnarounds, and emergencies.
  6. Provide feedback for improvements in designs and procedures based on field experiences.
  7. Participate in the promotion of Axens on its technology and services during technical meetings.
  8. Participate in the animation of client trainings.
  9. Fulfil the above at the expected Axens standard.