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Product Installation and Maintenance Technician

2 weeks ago

Kuching, Sarawak, Malaysia Medik Link Full time

About Us:

  • At Medik Link, we strive to deliver exceptional results through teamwork, expertise, and dedication.

Job Role:

  • The successful candidate will be responsible for delivering high-quality services to our customers.
  • This includes providing technical support, installing products, conducting training sessions, and maintaining equipment.
  • You will work closely with the sales and service teams to ensure seamless delivery of services.

Responsibilities:

  • Identify and analyze product failures, and recommend repair or replacement options.
  • Collaborate with cross-functional teams to resolve issues efficiently.
  • Develop and maintain technical reports, documentation, and other necessary records.
  • Provide excellent customer service, ensuring timely responses to queries and concerns.
  • Participate in workshops and events to enhance knowledge and skills.

Requirements:

  • Diploma in Electrical & Electronics Engineering (Electrical/Electronic), Robotic Engineering, Mechatronics Engineering (or equivalent).
  • 1-2 years' experience in the dental industry (advantageous).
  • Proficient in MS Word and MS Excel.
  • Fluent in English & Bahasa Malaysia (verbal & written).
  • Proactive, self-motivated, and independent, with strong technical diagnostic and problem-solving skills; able to work under pressure.
  • Fresh graduates with a physics-related qualification are encouraged to apply.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • Opportunities for career growth and advancement.