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Operational Excellence Coordinator

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

About the Role

We are seeking an experienced Business Process Improvement Professional to join our Life and Family servicing team. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of improving business processes.

Main Responsibilities

  1. Analysis of business processes and identification of areas for improvement.
  2. Collaboration with superiors and IT teams on system enhancements and process improvements.
  3. Development of system and business requirements, conducting business process reviews, and performing User Acceptance Testing.
  4. Design and implementation of new processes and procedures to enhance operational efficiency.

Requirements

  • Education: Degree or Diploma with relevant experience.
  • Experience: Minimum 1 year working experience in the Insurance Industry.

Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.